Zones not opening / closing

Why is a certain zone not working, or only works intermittently with AirTouch?
Most commonly, the reason for this is that your home climate control has reached temperature and the AC unit doesn’t need to send more conditioned air. If this is the case, this is normal, and doesn’t require a technician.

Technical Issues that may need and Air Conditioning Installer

If a Zone is not operating at all, and isn’t being heating or cooled your Air Conditioning Installer may need to:

• Check the motor position is moving when set on/off. If motor is working check the duct work is not causing the air flow issue.
• Check or test zone control cable.
• Check or test zone port on main control module.
• Check or test the relevant zone motor/damper is working correctly.

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