Knowledge base

• • Error Codes

    • Is your AirTouch 5 or App not connecting over the internet?
    • FFFC Error Code
    • FFFE Error Code
    • FFFF Error Code
    • My AirTouch is showing an error code

  • Technical Q&A

    • What is Spill zone? What is this little S that pops upon my controller?
    • AirTouch Compatible AC Systems
    • App has stopped working
    • One or more AC units have dropped from the control display and app
    • Zones not opening / closing
    • Cannot update AirTouch 4

  • Integrations

    • Does AirTouch offer voice control?
    • Connecting to Alexa

  • Energy Savings

    • How do I setup weather adaption with AirTouch 5?
    • How do I review my energy use with AirTouch 5?

  • Personalising

    • How do I change my AirTouch 5 theme?
    • How do I rename my zones with AirTouch 5?
    • How do I setup favourites with AirTouch 5?

  • ZIMI

    • How do I setup the Zimi Garage Door Controller?
    • How do I get Zimi to show on the AirTouch 4 & 2 Plus console?

  • User Manuals

    • Where can I find the AirTouch user manuals?

  • Using AirTouch

    • Setting up Geofencing with AirTouch 5
    • How do I connect AirTouch to Google Assistant?
    • Which Smart Temperature Sensors work with my AirTouch?
    • How do I set a set point temperature limit for AirTouch 5?
    • How do I use the auto off timer with AirTouch 5?
    • How to set up the mobile device app?